Turnover - Who is Leaving?

Your people are your most important asset. The problem is: it’s hard to find the time to consistently recruit or top grade your team. An article recently published on gallup.com discusses turnover rates and the importance of “who” vs. “how many.”

"It is critical that you determine who is leaving -- your top producers or your hangers-on. If your overall turnover number is 10%, but the people heading for the exits are from the sales force's top tier, you have a serious problem. On the other hand, if the 10% who are leaving are from the bottom end of your sales force, your turnover situation could actually improve the quality of your organization."