Do you have a process to move limited service contracts to high value clients? Mark Lewis explains how to move high potential clients from testing the waters to expanding to all your services.
Do you push off tough conversations when you know a client relationship is not going right? Mark Lewis describes how to structure that conversation to keep it focused and productive
Do you ever feel like you're sinking as soon as you enter a client relationship? Mark Lewis explains why starting out on the wrong foot is so common and methods for avoiding these quicksand scenarios.
